Last updated: December 2025

At Urbnest, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines what information we collect, how we use it, and the rights you have regarding your data.

Our website address is: https://urbnest.au

1. Who We Are

Urbnest is an Australian property platform providing real estate listings, rental tools, suburb insights, and property search features for buyers, renters, investors, and homeowners. This Privacy Policy applies to all visitors and users of urbnest.au.

2. Comments

When visitors leave comments on the site, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised hash of your email address may be provided to the Gravatar service to check whether you use it. Their privacy policy can be found at: https://automattic.com/privacy/
After your comment is approved, your profile image (if available) becomes publicly visible alongside your comment.

3. Media

If you upload images to the website, please avoid uploading files that contain embedded location data (EXIF GPS). Visitors may download and extract location data from images displayed on the site.

4. Cookies

Urbnest uses cookies to improve your browsing experience.

If you leave a comment:

You may opt into saving your name, email address, and website in cookies for convenience. These cookies last for one year.

If you visit our login page:

A temporary cookie is used to determine whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.

If you log in:

We use several cookies to store your login information and display preferences.

• Login cookies last two days.
• Screen options cookies last one year.
• If you select “Remember Me,” your login persists for two weeks.
• Logging out removes all login-related cookies.

If you edit or publish an article:

A cookie is stored in your browser that contains the post ID of the article you last edited. It contains no personal data and expires after one day.

5. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g. videos, images, articles). Embedded content from third-party websites behaves exactly as if you visited the other website directly.

These websites may:

• Collect information about you
• Use cookies
• Embed third-party tracking
• Monitor your interaction with the embedded content
  This may occur even if you have an account and are logged in to that external website.

6. Who We Share Your Data With

If you request a password reset, your IP address may be included in the reset email for security verification.

Urbnest does not sell or rent your personal information to third parties.

7. How Long We Retain Your Data

Comments: If you leave a comment, the comment and its metadata are stored indefinitely. This allows us to automatically recognise and approve future comments without moderation.

User Accounts: For users that register on our website, we store the personal information you provide in your profile.

• You can view, edit, or delete your personal information at any time (except your username).
• Website administrators can also access and edit this information.

8. Your Data Rights

If you have an account on Urbnest or have left comments, you may request:

• A copy of the personal data we hold about you
• An exported file of this information
• The deletion of any personal data we hold about you

This excludes any data we are required to keep for legal, security, or administrative purposes.

To make a data request, contact us at.

9. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service to protect against malicious activity.